Privacy Policy

This privacy policy (this "Privacy Policy,") governs the manner in which Havells HVAC LLC. and its affiliates, including its locally operated companies (collectively "Havells HVAC LLC,", "we", or "us"), collects, uses, protects, maintains and discloses information collected from users ("you", "user", or "your") of Havells HVAC LLC’ websites such as Havells HVAC LLC.com (collectively, the "Site(s)"), whether as a guest or a registered user.

This Privacy Policy applies to information we collect:

• On any of the Site(s)
• In email, text, and other electronic messages between users and Havells HVAC LLC and/or the Site(s)
• Through mobile or other applications related to the Site(s)

It does not apply to information collected:

• Offline or through any other means
• By any third party not affiliated with us

Please read this Privacy Policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with the policies and practices, your choice is not to use the Site(s). By accessing or using the Site(s), you agree to this Privacy Policy. This Privacy Policy may change from time to time without notice. your continued use of the Site(s) after we make changes is deemed to be acceptance of those changes, so please check the Privacy Policy periodically for updates.

Havells HVAC LLC’ Terms of Use are hereby incorporated by reference into this Privacy Policy. All purchases through the Site(s) or other transactions for the sale of goods or services formed through the Site(s) or as a result of visits made by you are governed by Havells HVAC LLC’ Terms and Conditions of Purchase, and Terms and Conditions of Sale, which are hereby incorporated by reference into this Privacy Policy.

I. Personally Identifiable Information

Personally Identifiable Information, or "PII", is information that can be used to individually identity you as a person or user of the Site(s) by other individuals. Havells HVAC LLC may collect PII from you in a variety of ways, including, but not limited to, when you visit the Site(s), register on the Site(s), subscribe to a newsletter, submit a product or service order, respond to a survey, fill out a form, and in connection with other activities, services, features or resources on the Site(s). To fulfill these services, Havells HVAC LLC may request PII from you, including but not limited to:

• Your Name
• Email Address
• Mailing / Postal address
• Telephone number or mobile device/cell phone number
• User or account identification numbers
• Passwords
• Payment related information, including but not limited to debit or credit card information

II. Other Information

Havells HVAC LLC may automatically collect other information from you whenever you interact with or navigate through the Site(s). Such information may include technical or device-specific information such as your Internet browser type, your Internet connection, computer type, computer or device operating system, Internet service provider, usage details, and technical information about your means of connection to the Site(s) (collectively, "Other Information"). Other Information does not disclose the identity of the user and is used solely for the purposes of assessing the technical performance of the Site(s) and for purposes of improving the user experience while connected to the Site(s).

III. Choice and consent

Havells HVAC LLC will collect PII from you only when you voluntarily submit such information. In providing such PII to Havells HVAC LLC, you consent to Havells HVAC LLC’ use of PII as described in this Privacy Policy. you can always refuse to supply PII and use or browse the Site(s) anonymously; however, not providing such PII may limit the features and functionalities available to you.

IV. Cookies and Do Not Track Signals

The Site(s) may use "cookies" to enhance the user's experience. Cookies do not contain PII. Cookies are small data files stored on the user's hard drive by the Site(s). Havells HVAC LLC may use both session cookies (those which expire once the user closes the browser) and persistent cookies (those which stay on a user's computer until the user deletes them) to provide the user with a more personal and interactive experience on the Site(s). This type of Other Information is collected to make the Site(s) more useful to users and to tailor the experience to meet any user-specific needs. users may choose to set their web browser to refuse or block the receipt of cookies, or to alert them when cookies are being sent by the Site(s). Any such choice may prohibit parts of the Site(s) from functioning properly or in their fully optimized state.

Some content or applications, including advertisements, on the Site(s) are served by third-parties, including advertisers, ad networks and servers, content providers, and application providers. These third parties may use cookies (alone or in conjunction with web beacons or other tracking technologies) to collect information about users when using the Site(s). The information they collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across different websites and other online services. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content. Havells HVAC LLC does not control these third parties' tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly.

Do not track disclosure. The Site(s) do not respond to "do not track" signals or "headers" sent by users' web browsers.

V. How Havells HVAC LLC uses collected information

Havells HVAC LLC may collect and use information for the following purposes:

• To provide products and services
• To improve the Site(s) and Havells HVAC LLC’ customer service
• To respond to customer service requests from users and support user needs
• To personalize the user experience on the Site(s)
• To aggregate user information to better understand Havells HVAC LLC’ customer needs
• To solicit user feedback to improve Havells HVAC LLC products and services
• To share user information with third parties as described in this Privacy Policy
• To run Havells HVAC LLC promotions, contests, surveys or other features of the Site(s)
• To send users information or emails about Havells HVAC LLC and topics of interest
• In other ways Havells HVAC LLC may describe when users provide the information
• As otherwise permitted by this Privacy Policy

Havells HVAC LLC may disclose information collected from users:

• To contractors, service providers, and other third parties Havells HVAC LLC uses to support their business.
• To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Havells HVAC LLC’ assets or equity interests.
• To fulfill the purpose for which you provided it.
• For any other purpose disclosed by us pursuant to this Privacy Policy as it may be revised from time to time.
• With your consent.

Havells HVAC LLC may also disclose users' information:

• To comply with any court order, law, or legal process, including to any government or regulatory request.
• To enforce or apply Havells HVAC LLC’ Terms of Use, Terms and Conditions of Sale, Terms and Conditions of Purchase, this Privacy Policy, and other agreements, including for billing and collection purposes.
• If Havells HVAC LLC believes disclosure is necessary or appropriate to protect the rights, property, or safety of Havells HVAC LLC, its customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

Email communications. Havells HVAC LLC may use a user's email address to send user information and updates pertaining to their order, or to respond to inquiries, questions, or requests. If a user decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the user would like to unsubscribe from receiving future emails or communications, Havells HVAC LLC includes unsubscribe instructions within each communication.

VI. How Havells HVAC LLC protects user information

Havells HVAC LLC uses commercially reasonable data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of user information accessed and stored on the Site(s). However, Havells HVAC LLC cannot warranty that use of the Site(s) will be uninterrupted or that information will never be lost, stolen or misused.

The safety and security of user information also depends on the user. Where Havells HVAC LLC has given users (or where users have chosen) a password for access to certain parts of the Site(s), users are responsible for keeping this password confidential. users should not share their password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Havells HVAC LLC cannot guarantee the security of user information transmitted to the Site(s). Any transmission of personal information is at the risk of the user. Havells HVAC LLC is not responsible for circumvention of any privacy settings or security measures contained on the Site(s).

VII. Sharing user Personally Identifiable Information

Havells HVAC LLC may use trusted third-party service providers to host, deliver content or otherwise help us operate our business and the Site(s) or administer activities on our behalf, such as sending out newsletters or surveys. Havells HVAC LLC may share user PII with these third parties for those purposes.

VIII. Third party websites

users may find advertising or other content on the Site(s) that link to the websites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. Havells HVAC LLC does not control the content or links that appear on these sites and is not responsible for the practices employed by any websites or applications linked to or from our Site(s). In addition, these websites or services, including their content and links, may be constantly changing. These websites and services may have their own privacy policies, terms of use and customer service policies. Browsing and any other user interaction on any other website, including websites which have a link to the Site(s), are subject to that third party's website's terms and policies. Havells HVAC LLC disclaims all liability for any content, user access, or information collected on third party websites.

IX. Miscellaneous

1. a) Access.users can access any PII stored on the Site(s) or by Havells HVAC LLC, by logging on to their account with their username and password.
2. b) No minors.The Site(s) are intended for use by individuals eighteen years of age or older. Havells HVAC LLC does not knowingly collect PII for individuals under the age of thirteen and will delete any such information upon discovery. If you believe we might have any information from or about a minor under the age of thirteen, please send an email to the address set forth below.
3. c) California Online Privacy Act Compliance.California Civil Code Section § 1798.83 permits users that are California residents to request certain information regarding Havells HVAC LLC’ disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an email to the address set forth below.
4. d) United States use only.The Site(s) are intended for use by companies and natural persons located within the United States. The Site(s) are not intended to collect, store or use PII for companies or natural persons located in any country other than the United States.
5. e) Up-to-Date Information.Each user is responsible to ensure Havells HVAC LLC has an up-to-date active and deliverable email address for such user.

X. Changes to this Privacy Policy

Havells HVAC LLC has the discretion to update this Privacy Policy at any time without notice. When Havells HVAC LLC does, Havells HVAC LLC will revise the "Last Revised" date at the top of this page. Havells HVAC LLC encourages users to frequently check this page for any changes. Continued use of the Site(s) and provision of any information following the posting of changes to this Privacy Policy will be deemed acceptance of any changes.

XI. Ownership and Contact

The Site(s) are owned and operated by Havells HVAC LLC on behalf of the other Havells HVAC LLC entities for the purposes of administering the advertising, sales and shipment of affiliated goods and services.

Questions about this Privacy Policy, the practices of the Site(s), or user dealings with the Site(s), should be directed to:

Havells HVAC LLC
Attention: Legal – Lloyd North America
500 S Australian Ave Ste 600 PMB 1034 West Palm Beach, FL 33401
legal@lloydnorthamerica.com